Privacy Policy

This Privacy Policy outlines how we collect, process, store, and protect your information when you use our website, mobile app, and services.

By using Baji Live, you acknowledge and agree to this Privacy Policy and consent to the collection and processing of your personal data in accordance with the terms outlined below.

1. Information We Collect

To provide a seamless and secure betting experience, Baji Live collects different types of information from users, including:

1.1. Personal Information

We collect personal details that you voluntarily provide during registration and while using our services, such as:

  • Full Name
  • Date of Birth
  • Email Address
  • Phone Number
  • Physical Address
  • Government-Issued Identification (for verification purposes)
  • Payment Details (such as bank account or e-wallet details)

1.2. Device and Usage Information

To improve our services and ensure security, we automatically collect technical and usage data, including:

  • IP Address
  • Device Type (PC, Mobile, Tablet)
  • Browser Type
  • Operating System
  • Access Logs and Activity on Our Platform
  • Session Duration and Time Spent on the Website

1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect analytical data. Cookies help us:

  • Remember login details
  • Save user preferences
  • Track website performance
  • Personalize betting offers and promotions

Users can manage cookie preferences through their browser settings.

2. How We Use Your Information

We process personal data to:

  • Verify user identity and ensure account security
  • Process deposits, withdrawals, and financial transactions
  • Provide customer support and resolve issues
  • Improve our website, app, and services
  • Detect fraudulent activities, money laundering, and unauthorized account access
  • Comply with legal and regulatory obligations
  • Send promotional offers, newsletters, and betting updates (only if consented to)

Your data is never sold or shared with unauthorized third parties.

3. Data Sharing and Disclosure

We may share your data with:

3.1. Third-Party Service Providers

To operate effectively, we collaborate with trusted third-party partners, including:

  • Payment Processors (for secure transactions)
  • Identity Verification Services (to comply with KYC requirements)
  • Fraud Prevention Agencies (to prevent illegal activities)
  • IT and Security Providers (for system protection and website functionality)

3.2. Regulatory Authorities

If required by law, we may share information with government or law enforcement agencies in cases of:

  • Legal investigations
  • Court orders
  • Regulatory compliance with gambling laws

3.3. Affiliate and Marketing Partners

If you opt-in, we may share limited information with affiliates and advertising partners for personalized marketing campaigns.

4. Data Storage and Security Measures

4.1. Data Retention

We retain user data for as long as necessary to:

  • Provide services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our policies

Inactive accounts may be deleted after 5 years unless required for regulatory compliance.

4.2. Security Protocols

To protect user data, we implement:

  • SSL Encryption for all transactions
  • Two-Factor Authentication (2FA) for added account security
  • Firewalls and Anti-Fraud Detection Systems
  • Regular Security Audits and data breach prevention

While we employ high-security standards, users must also safeguard their login credentials.

5. Your Rights as a User

Under data protection laws, Baji Live users have the following rights:

  • Right to Access – Request a copy of the personal data we store.
  • Right to Correction – Update or amend incorrect information.
  • Right to Deletion – Request data deletion, subject to legal requirements.
  • Right to Object – Opt-out of marketing communications.
  • Right to Data Portability – Request a transfer of your data.

To exercise your rights, contact [email protected].

6. Cookies and Online Tracking

Cookies allow us to personalize your experience. You can:

  • Accept all cookies for full functionality
  • Block cookies through browser settings (may affect performance)
  • Delete stored cookies manually

We also use Google Analytics and other tracking tools to improve our services.

7. Third-Party Links and Services

Our platform may contain links to external sites. Baji Live is not responsible for third-party privacy policies. We encourage users to review external privacy terms before sharing information.

8. Age Restrictions and Responsible Gambling

8.1. Minimum Age Requirement

Users must be 18 years or older to use Baji Live. We perform age verification checks to ensure compliance.

8.2. Self-Exclusion and Gambling Controls

To support responsible gambling, we provide:

  • Self-exclusion options
  • Deposit and wager limits
  • Access to gambling support organizations (e.g., BeGambleAware)

9. International Data Transfers

As an international platform, we may transfer user data across countries where we operate. Baji Live follows GDPR (General Data Protection Regulation) and other data protection laws to ensure compliance.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or a website notice. We encourage you to review this policy regularly.

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